GVBTOC Data Privacy Policy

At Global Village B to C (GVBTOC), we are committed to protecting your personal data and handling it with transparency. This policy explains:

  • Why and how GVBTOC collects, uses, and stores your personal information;
  • The legal basis for processing your personal data;
  • Your rights and our responsibilities under applicable data protection laws.

This Data Privacy Policy applies to all personal data collected through our website www.gvcoco.com and any related services or applications (collectively referred to as the “Services”).

1. What is Personal Data?

“Personal data” refers to any information that identifies or can be used to identify you directly or indirectly—such as your name, email, IP address, or geolocation—based on the EU General Data Protection Regulation (GDPR) and other applicable privacy legislation.

2. Data Controller

GVBTOC, its parent company, affiliates, and subsidiaries (“we,” “our,” or “us”) act as the data controller for the personal data collected via our Services.

3. What Data Do We Collect?

We collect data you voluntarily provide and data generated while using our Services:

a. Identification Information

  • Name, nickname, phone number

b. Electronic Data

  • Email, password, IP address, login activity, cookies, browser logs

c. Usage & Vehicle Information (if applicable)

  • Product ownership, ride statistics, crash reports, total mileage, battery status, maintenance history, theft incidents, etc.

d. Geolocation Data

  • You will be clearly notified when geolocation is active (via app icons or notifications), and you can disable it anytime through your device settings.

4. Why Do We Process Your Data?

We process your personal data only when legally permitted, under one or more of the following conditions:

  • With your explicit consent;
  • To fulfill contractual obligations (e.g., providing products/services);
  • For our legitimate business interests (e.g., service improvement, fraud prevention).

Purposes of processing include:

  • Delivering and improving our services and user experience;
  • Responding to customer support inquiries;
  • Providing product warranty and technical support;
  • Detecting malfunctions and analyzing usage trends;
  • Marketing personalization and promotions;
  • Conducting analytics and generating statistics;
  • Preventing misuse, fraud, or illegal activity.

5. Data Sharing and International Transfers

Your data may be shared with:

  • Authorized GVBTOC personnel
  • Trusted third-party service providers (IT, hosting, support)

We require all partners to comply with strict data protection obligations.

If your data is transferred outside the EU (e.g., to countries such as China), we ensure proper legal safeguards are in place as required by the GDPR.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes stated above, or as required by applicable legal, accounting, or regulatory obligations.

7. Data Security

GVBTOC uses robust technical and organizational security measures to protect your data from unauthorized access, alteration, or loss.

All staff and contractors are bound by strict confidentiality and are trained in data protection protocols.

If you have questions about our data security measures, please contact us at: privacy@gvcoco.com (replace as needed).

8. Your Rights

You have the following rights regarding your personal data:

  • Access your data
  • Correct or update inaccurate information
  • Delete your data (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability (to another service)
  • Withdraw consent (at any time)

To exercise your rights, contact us at: privacy@gvcoco.com

You may also lodge a complaint with your national data protection authority.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any data.

10. Account Registration and Communication

You may access most areas of our website without registering. However, features like forums, newsletters, or user reviews may require registration.

We may send you emails regarding promotions or updates if you opt-in. You can unsubscribe at any time by:

11. Klarna Payments

If you use Klarna for payments, your personal data will be processed independently by Klarna as a data controller. Their privacy policies can be found here:

12. Contact Us

If you have any questions about this Privacy Policy or your personal data:

Email: privacy@gvcoco.com
Website: www.gvcoco.com