At GVBTOC, we understand the importance of peace of mind when ordering online. That’s why we offer optional shipping insurance to protect your order during transit.
What’s Covered
- Lost Packages
- Shipping Damage
- Stolen Deliveries (with proof from local authorities)
- Incomplete Orders (missing items due to carrier error)
Benefits
- Fast Resolution: We prioritize insured claims to minimize delays
- Easy Claims Process: Simply contact our support team within 7 days of delivery
- Full Compensation: Receive a replacement product or full refund upon claim approval
How to Add Insurance
- You can select Shipping Insurance at checkout before completing your order.
- The cost will vary based on the order value and destination.
Important Notes
- Claims must be submitted to support@gvcoco.com within 7 days of delivery
- Please include your order number, photos (if applicable), and a brief description of the issue
- Shipping insurance does not cover damages caused by improper use or assembly
If you have any questions about coverage or how it works, feel free to contact us. GVBTOC is here to protect your ride — from our warehouse to your doorstep.
