At Global Village B to C (GVBtoC), we are committed to providing our customers with reliable products, transparent service, and responsive support. Your satisfaction and trust are at the core of everything we do.

Our Promise

  • Authentic Products
    All items sold on www.gvcoco.com are carefully selected and sourced from verified suppliers. We guarantee authenticity, performance, and quality.
  • Clear Communication
    We keep you informed at every step—from order confirmation to shipping and delivery. Our team is available to answer your questions and resolve concerns promptly.
  • Secure Shopping
    Your data privacy and payment security are protected with industry-standard encryption and compliance practices.
  • After-Sales Support
    We offer a dedicated support system for returns, refunds, and warranty services. If you encounter any issue with your order, we’re here to help.

Customer Support Hours

Our support team is available:
Monday to Friday – 9:00 AM to 6:00 PM (GMT+8)
Email us at support@gvcoco.com, and we’ll respond within 1–2 business days.